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SHIPPING POLICY

How long will it take to ship out my order?

– All items are subject to a handling period before they are dispatched.

– 99% of orders leave the warehouse within 2-5 business days of payment.

– For orders in the United States, Canada, Australia and the United Kingdom, after processing and leaving the warehouse, items usually take from 3-7 business days to arrive at their destination.

– We will notify you by email when your items have been shipped.

Exception:

For orders shipped to Alaska, Hawaii, Puerto Rico and other countries, please allow 2-4 weeks for delivery.

Delays may occur due to Holidays and/or any unforeseen events such as flood or typhoon. Please do note as well that custom inspections can be a factor during shipment.

Where are the products being made and shipped from?

Our products are 100% printed and shipped from the US.

When will I receive tracking information on my orders?

Tracking numbers will be automatically sent to you via the email provided in our system when your items have been shipped.

Why isn’t the tracking data showing on my tracking number?

Tracking numbers may take up to 7-10 days after an order has been processed for tracking data to show.

You can track your order via below link:

https://www.17track.net/en

If it has been more than 10 business days your tracking data is still not showing, please email us at: Support@customaky.com Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

Please keep this in mind when receiving deliveries.